Privacy Policy

1. Introduction

BI CONNECT LIMITED ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.1contact.net or use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact forms
• Request quotes or consultations
• Subscribe to our newsletters
• Communicate with us via email or phone
• Use our services

This information may include:

• Name and contact information (email, phone, address)
• Company information
• Project requirements and preferences
• Communication records

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our web portal development services
• Communication: To respond to your inquiries and provide customer support
• Project Management: To understand your requirements and deliver customized solutions
• Marketing: To send you relevant information about our services (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server environments
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Generally, we retain:

• Contact information: Until you request deletion or unsubscribe
• Project-related information: For the duration of the project plus 7 years for legal purposes
• Website analytics data: Up to 26 months
• Communication records: Up to 3 years

9. International Data Transfers

As we operate from Estonia and serve clients internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: